Política de Privacitat

Mediación y Convivencia, SL (hereinafter, “the company”), with CIF B64386360, registered address at C/Muntaner, 379 3º2ºB, 08021 Barcelona, and contact telephone number +34 667 90 77 01 and email info@kreivoadr.com, is responsible for the processing of personal data collected through the website www.kreivoadr.com.

This Privacy Policy explains how we collect, use, and protect personal data provided through the contact form on our website, in compliance with the General Data Protection Regulation (GDPR) and applicable regulations.

1. Data Controller

The data controller for the personal data collected through the contact form is Mediación y Convivencia, SL.

2. Purpose of Data Processing

The personal data collected through the contact form will be used solely for the following purposes:

  • To respond to inquiries and requests for information made by users.
  • To manage the business or service relationship arising from the inquiry.

3. Types of Data Collected

The data we collect through the contact form includes:

  • Name.
  • Email address.
  • Message or inquiry submitted via the form.

This data is collected solely for the purpose of responding to inquiries and providing the requested information.

4. Legal Basis for Processing

The legal basis for processing the data is the explicit consent of the user, granted when submitting the contact form. By submitting the form, the user agrees to this Privacy Policy.

5. Data Retention

The data will be retained for as long as necessary to manage and respond to the inquiry or request made through the contact form. Once the inquiry is resolved, the data will be deleted unless there is a commercial or contractual relationship that justifies its retention.

6. Data Disclosure to Third Parties

We will not disclose your personal data to third parties, except when necessary to comply with legal obligations or if required for the proper management of your inquiry or request.

7. User Rights

As a user, you have the following rights regarding your personal data:

  • The right to access your personal data.
  • The right to rectify any inaccurate data.
  • The right to request the deletion of your data when it is no longer needed for the purposes for which it was collected.
  • The right to restrict or object to the processing of your data.
  • The right to data portability.

You can exercise these rights by sending a request to the email address info@kreivoadr.com or by postal mail to C/Muntaner, 379 3º2ºB, 08021 Barcelona, along with a copy of your ID or equivalent document to verify your identity.

8. Security Measures

Mediación y Convivencia, SL adopts appropriate technical and organizational security measures to ensure the protection of users’ personal data, preventing its loss, alteration, or unauthorized access.

9. Changes to the Privacy Policy

Mediación y Convivencia, SL reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments. Any changes will be communicated to users through the website.

This Privacy Policy ensures that your website www.kreivoadr.com complies with the transparency and data protection obligations concerning the processing of user data submitted through contact forms.